Returns & Exchanges
At Mont Adventure Equipment, we are committed to your satisfaction and offer a 30-day return policy for items in original, unworn condition with tags attached. Whether you need a different size or a different style, we aim to make the exchange process as seamless as your next outdoor adventure.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your gear in its original packaging, ensuring all labels and hangtags remain intact and included in the parcel.
- 3.Ship to Mont
Affix the provided prepaid shipping label to your package and drop it off at any authorized postage location or scheduled pickup point.
- 4.Quality Check and Refund
Once our team inspects the returned equipment, we will process your refund or dispatch your exchange item within 3-5 business days.
